Last updated: 1 December, 2025
Sears Essentials (“we”, “us”, “our”) operates slide-n-lock.com. This policy explains how we collect, use, and protect your personal data, in line with India’s Digital Personal Data Protection Act, 2023.
Information We Collect
- You provide: name, email, phone number, billing & shipping address, and order details when you purchase or contact us.
- Payment information: processed securely by our payment partner Cashfree. We do not store your full card or UPI credentials on our servers.
- Automatically: device, browser, IP address, and usage data via cookies and analytics tools.
How We Use Your Information
- To process, fulfil, and deliver your orders.
- To provide customer support and order updates.
- To send marketing or promotional messages only with your consent (you can opt out anytime).
- To improve our website and prevent fraud.
- To comply with legal obligations.
How We Share Your Information
We share data only as needed to run the store, with:
- Cashfree — payment processing.
- Shiprocket and courier partners — order delivery.
- Google Analytics / Meta — website analytics and advertising (if enabled).
- Email/SMS service providers — order and marketing communications.
We do not sell your personal data. We may disclose information if required by law.
Cookies
We use cookies to keep your cart working, remember preferences, and measure traffic. You can control cookies through your browser settings; disabling them may affect site functionality.
Data Retention
We retain your data only as long as needed to fulfil orders, meet legal/tax requirements, and resolve disputes.
Data Security
We use SSL encryption and reasonable safeguards to protect your data. No method of transmission over the internet is 100% secure, but we work to protect your information.
Your Rights (DPDP Act, 2023)
You have the right to access, correct, update, or request deletion of your personal data, and to withdraw consent for marketing. To exercise these rights, or to raise a grievance, contact our Grievance Officer below.
Children
Our store is not intended for children under 18. We do not knowingly collect data from minors.
Changes to This Policy
We may update this policy from time to time. The latest version will always be posted on this page with a revised date.
Grievance Officer / Contact
Amit Karia, Grievance Officer, Sears Essentials
123A Manbhavan Nagar, Indore 452016, India
amit@searsessentials.in · +91 9584998459